Superfast Broadband Is On The Way


[Urgent Request: Please can people who live in the following postcode areas and would like to receive Superfast broadband, please complete our short survey?

(all starting YO43) – 4SR, 4TW, 4TL, 4SW, 4FF, 4TR, 4SL, 4ST, 4SH and 4TN

Unless we prove that there is demand for superfast broadband in these areas, they will continue to be excluded. Link to survey.]

NPC has been working hard behind the scenes for about 3 years to try and secure superfast broadband for the village.

Almost all of the village will soon have the option of subscribing to a superfast broadband service. BT has already brought about 150 Newbald properties online. KCOM has been doing the engineering work to offer the properties that it serves the chance to receive superfast broadband. Here is the latest information received from KCOM on 15 January 2017:

“KCOM has now enabled its cabinet serving its existing customers within the Newbald Parish Council (NPC) boundary. This means that those customers now have access to its Lightstream service, which provides access to minimum speeds of 30Mbit/s. This provides a step change in the previous speeds available and as such will provide a significant improvement on the standard broadband service. KCOM also offers businesses an upgrade to its ultrafast Lightstream service, which offers speeds of up to 1Gbit/s. This is a chargeable service that varies based on network build and hence is subject to survey and estimate.

For those customers on our network and within the NPC boundary yet to be upgraded, KCOM will ensure that those customers will have access to baseline broadband services of 30Mbit/s. Those services are planned for deployment no later than the end of this year*. Unfortunately those roads that we previously reported as being excluded from the rollout are still currently out of scope. However, KCOM has kept these under review and is looking at the feasibility of including them. Please visit to find what deals are available for your postcode.”

[*NPC has noted that, according to the postode checker on the KCOM website, some of KCOM’s current Newbald customers may be able to receive superfast broadband until 2020 (at the latest)].

Unfortunately some areas Of Newbald (see postcode areas in red above) have not been lucky enough to be included in either BT or KCOM’s rollout of superfast broadband. KCOM conducted on-site survey in May 2016 to understand the cost and complexity of expanding its network to include the above mentioned roads and is still in the process of making a business decision about them. Until KCOM makes its position clear, BT is not able to look into upgrading its supply to these roads to allow for a superfast broadband option. Unfortunately, it would seem that patience is the name of the game here as this could all take some considerable time. (If you live in one of these areas and would like to receive superfast broadband, it would really help if you could complete the survey to prove there is demand).

NPC continues to campaign hard for 100% coverage and has also been speaking to suppliers of wireless superfast broadband solutions. If one of them sets up in Newbald, it would provide a superfast broadband solution to those properties not included in the KCOM and BT rollouts and also introduce an element of healthy competition for the rest of the village.